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Reviews
There was a major issue with my car and Seth Albright was phenomenal in getting it corrected and making sure my car was taken care of.
Daniel and “The Banker” did an amazing job getting me an excellent offer on my new car.
Came in because of Recall notice for service. Everything was taken care of. Thank You very much for the service very friendly service as always
Best service feeling ever, Derek is excellent and work done good. Feeling that we are in good hands and really proffessional experience I had through out
My experience was absolutely phenomenal! Highly efficient, professional, quality, clean, care, concern and then some!! If I could give 10 stars. You earned a new client
Phil took great care of me! He is a great asset to your team. I will say finding out there are no free oil changes anymore without a heads up, even though it was in my contract when we bought car, is pretty terrible customer service. New management should consider honoring that - it will likely cause me to take my car elsewhere for service.
Dereck was great. First time bringing in a new truck and he showed me the proper steps and procedure and was easy to work with
I had an amazing experience at Nissan of Richmond. Chandra is absolutely amazing I couldn’t ask for a better service advisor. She goes above and beyond for her customers! I only go to her! 🤗
Daniel Reading was courteous, professional, and knowledgeable. He helped my family enjoy a more spacious vehicle for a great price. Our family is happy to ride in style.
Very respectful and friendly and explained what needed to be done on my car. And what was done and what needs to be done very outstanding
I always get great service at this dealership. Everyone is very friendly and helpful. I had a horrific experience last year after a auto body shop put aftermarket parts in my car.. the representatives were superb with giving me the information I needed to correct the issues..Chandra and Seth were awesome during this process!!!
Was very professional like always I come in to inspected my car all was Ok no problem .. Thank you for good job and nice employ...
Great service. Phil remembered me, gave an accurate timeline, the car came back clean, overall a really great experience. No issues, will be back soon.
I was very pleased with the service on Tuesday. Salesman person. Was very helpful and right on the spot care that i needed thanks again.
The only reason why I go is because of Ron Trotman. I trust him with my car and know it will always get done right! He always takes care of my needs and never fails me. His customer service is superb and will always go back as long as Ron is around!
I saw a used 2014 Ford Escape online and wanted to come in and look at it...i met with Mike in sales & he was able to look up the deal for me!
I was Very satified with my last visit. I came in for an oil and brake fluid change. I was told a timeframe and was out with in the time . The service writer was very considerate, polite and friendly.
Chandra customer service was excellent! Awesome 👍 employee and demonstrated service second to none. She is a ten star performance and set the bar for other employees.
Since I was in for service, my experience was excellent as always, as always, as always, as always, as always, as always, as always. Thanks
Ron is the Service Manager at Nissan of Richmond. I know I can trust him with my car and that anything I need will be resolved. Ron is the main reason I continue to bring my car to Nissan of Richmond.
I had a great experience here. The cost for the repair was over $200 cheaper here. They got it done in a reasonable length of time, while I waited.
Tony has been a great service helping me making a decision on what to do on a new or used vehicle he done I would recommend his service..Thanks
Thought our salesman Daniel Reading was informative, patient and well spoken regarding the models we were interested in seeing. Should we ever purchase another car, we’ll head back here!
Good experience,only problem I have is they did not vacuum from rugs when car was wash.
Daniel Reading was an awesome salesman.
Daniel Reading is terrific!
Thanks allot Mr Daniel Reading for helping me achieve this accomplishment. New SR Altima!!!
Daniel Reading. He was very polite and willing to deal and fight for what I wanted. I thank him for that..
I felt very welcomed and pleased.
AMAZING customer service all around the Board, I was Greeted by so many smiling Faces. Seth was my Customer service agent and he was awesome, He made sure all my needs were met and any information needed was given. During my wait, he kept checking on me to make sure i was comfortable during my wait as well as made sure i was inform with what was going on at all times. I love this place. I feel that they always go that extra mile when i bring my car in here. I could Never have anything negative to say. ...
In great need of an oil change I came directly there after driving thru the nite from out of state. I was sleep deprived & worn out. Seeing this, Ron took my keys & told me go rest in the waiting area & that he will take care of everything and he sure did. Took a nap while there then was on my way to finally rest at home. Great customer service
Daniel Reading helped me find the perfect car!
I came to Nissan of Richmond to buy a new Rogue meanwhile Daniel Reading was holding a sidebar with me husband and I heard Daniel tell my husband if I give you a good deal will you buy a vehicle as well my husband said yes .....well long story short we’ll both be leaving with new vehicles my new Rogue sport and his Murano and thanks to Forrest as well
I really like this place. The atmosphere is great and the service is wonderful. They really try to do anything possible so you can afford a car. I didnt think I would buy a new car but I did thanks to them. Recommend 100%.
Daniel Reading was awesome he was extremely fast and very knowledgeable I came here with my wife so she could buy a car and Daniel talked me into buying one as well great job Nissan
The Sales Agent was extremely helpful. He went above and beyond to ensure the process was streamlined. The staff was friendly and accommodating.
Daniel Reading was very quick and to the point in this process and that’s what I was looking for he got us in and out with no hassle or haggling He has an hour glass on his deck and we where out before the last grain of sand hit bottom Thanks
Good Credit? Bad Credit? No Problem!
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804-346-4200
Call Now11401 West Broad St • Richmond, VA 23233
Get DirectionsToday's Hours:
Open Today! Sales: 9am-8pm
