Read at Google

Jonathan Coleman made my visit wonderful from the time I arrived until I left. He kept me updated on my service, asked if I wanted my car washed (which was not done at my last service) and just had a wonderful demeanor.

Read at Google

Thank you for all the kind words from my customers. Thank you for the memories. I really enjoyed working with Manny, Darren, Russ, Scott and Joe. •Joe is my favorite but don't tell anyone!

Read at Google

Daniel was just wonderful

Read at Google

Matthew and team was wonderful! Great place, great service!

Read at Google

The service coordinator that set schedule on phone was very good and friendly and helpful finding a slot, the service rider was very good also, I think both were better than previously. I did notice the oil tech had oil leaked on manifold cover, the tech could have been neater or wiped up the mess

Read at Google

My experience and purchase of the New Nissan Maxima Sv was amazing.Mr Joseph and his whole teams level of professionalism and patience was excellent in the essence of assisting me in getting the car I desired. I can appreciate a team of individuals who all work together to meet the customers needs and expectations of quality n purchase.

Read at Google

Love Nissan of Richmond. They are the best Nissan Dealership in Richmond!

Read at Google

It’s always a great pleasure to work with you guys ! Donnie , Christen , Kevin , Sarah . You all rock !! Great Service !! Thanks always

Read at Google

I bought a car from this dealer last night. They are good in terms of providing the details and deals. I was trade in my old car to get the new car . The whole process took almost 6 hours in the span of two days . The showroom in terms of ambience and stuff, it is clean and neat and you can see all the friendly faces and they do have a small pantry and play area just in case you take your little one and make them busy . All the staffs compassionate. The location is accessible and they do have plenty of parking space . Specially the person I have interacted Alexis and Darren and Simi are helpful . Alexis at her best and she was so accommodating throughout the process. One think they have to improve up on the timing of closing the deals and the paper work. In my case as I started, they took almost "six hours" and I walked out of the office @ 10 Pm :-( .Their process was bit of a dis-organized.( One star down just for this, and I do believe it is one that kind based on the feedback of others) .Other than that, they are great and they do offer some great deals and they will make you to buy the car by using all the sales tricks in a good way. I would recommend this place. Thank you Nissan of Richmond.Update : I went there for my service . Their service crew was quick and informative and i am able track the service timeline /request via various channels . And they met the SLAs and no issues around that. I would recommend this place for service as well

Read at Google

Excellent cars. Excellent customer service. Really appreciated working with Logan and Brittany!

Read at Google

Just bought a brand new car with the great help of Fernando, Scott, and Daniel! The customer service was amazing! Truly Happy!

Read at Google

Read at Google

Good haggle for a new car

Read at Google

Meagan in the "warranty clerk" department was absolutely amazing. She took care of an ongoing issue the same day I called. She not only emailed, but called to follow-up on my issues and concerns. I really appreciate her making me as a Nissan customer a priory.

Read at Google

I love this Nissan! Customer service is great and very helpful!

Read at Google

Overall service was good. Thanks you Donnie for your assistance and all the service staff! Chandra Wright was very helpful appreciate your service!

Read at Google

Donnie was helpful and very insightful

Read at Google

Great service. Thanks Donnie.

Read at Google

Always a pleasure doing business with this dealership. Everyone is so nice and pleasant especially Chandra and Donnie. RVA is awesome to me so far!!!

Read at Google