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Reviews
Ron was my POC. He called me with the recommendations and gave approximate costs for each. The work was done when he said it would be. I was so happy with the experience I left my Altima for service as well.
Awesome service, friendly staff, quick service. Though the car wash was not working today the service rep was understanding and explained the reason for the issue satisfactorily. Overall a great experience.
They have been very helpful!! I recommend them to anyway. I am a very satisfied customer. I hope it will continue to be like this each time . Regardless if it's a big or small problem .
Very friendly and semi professional. I had an issue with some of your employees not wearing masks properly, noses were exposed on a lot of your employees. Not okay.
Danny gave great customer service. Has a great knowledge base for the vehicle to help us make the best decision. Thank you!!! Thank you Nissan!
Tyler was very helpful and thurough going over all the features of our 2020 pathfinder with us. He was a pleasure to work with and got us out of there in a very short time! Thank you Tyler we are very pleased with our purchase!
Aprill’s customer service was outstanding. I would refer her to anyone. I left feeling satisfied today. Aprill knew her job really well. I also worked with Darren and he was great as well.
Always make sure I'm good and tell me what's going on with my car i love the way they treat me have me tickle pink.
Damion and Quincy were an absolute joy to work with today! They were so courteous and personable and made this process easy. Thank you for your service!
Definitely tried to fix my truck but unfortunately it is stil having the same issue, they have an appointment to bring it back in and hopefully get it fixed, a different nissan turned me away and said it was normal, it obviously isnt and i was extremely unhappy over it
I highly recommend Mr. Mohamed Toure. Not only did he make sure I got what I wanted, but any questions or concerns I had he was sure to answer them and made sure I was aware of everything. Very punctual, professional, and a good listener. Thanks
I got excellent service from the time I came in to the time I left, Your staff was very professional and friendly they did everything that I requested them to do job well done
Some of the nicest people to work with! Made being there for service a fun experience! I would highly recommend everyone take their cars to Nissan of Richmond’s service department
My 89 yr old dad went in for service for his truck. Phil took charge of helping him and he was so pleased with the results. Phil got everything done while dad waited. Dad was so pleased with Phil’s service that as soon as he got home he called to me everything about it! Thank you, Phil, for your kindness to my dad, especially during these interesting times. J.Smith, daughter
April was a pleasure to work with! She was so knowledgeable and energetic and made my first car purchase easy and fun. I would definitely recommend coming in and asking to speak with her! She is very thorough and was on top of everything we asked for or had questions about. I love my car and I am so grateful to have had such an amazing experience for my first car purchase! Thank you April! Go see her!
Daniel Reading was a joy to work with finding both a vehicle and a price that leaves me a satisfied customer. Highly recommend this dealership.
I received a free State inspection service. I am inclined to give 5 stars :) Well, they have been very welcoming as well. It was nice to hear "Mr." too :)
I believe that this dealship try hard to please the customers they keep you inform on what repairs are coming up and the cost,they work hard to make you comfortable and they say what they mean and mean what they say
He was so helpful and helped me find the car that I was looking for at the price range that I came with. Definitely 10/10 service for both Darren and Quincy and also John. They all were also a big help. I really appreciate all of these guys, Thank you!
Brought my car in for a minor repair.I arrived at the service center very early and was surprised that they took me in as soon as I got there.Phil looked at my car and repaired it just like that. He was very helpful and he also set up my maintenance schedule so I would know when to bring my car in for an oil change.He was GREAT.
Good Credit? Bad Credit? No Problem!
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804-346-4200
Call Now11401 West Broad St • Richmond, VA 23233
Get DirectionsToday's Hours:
Open Today! Sales: 9am-8pm
