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Reviews
I have never been more impressed with the service and attentiveness than this experience. The service advisor was excellent. The service advisor kept me informed and even walked me to my car after the service was conpleted.
I was provided great service and kept up to date on how long the service would be. The waiting room was comfortable and all staff were friendly.
Service was efficient and informative! The staff respects the Nissan brand and reputation! My vehicle was serviced for an oil change. The staff was greatly concerned that a crush washer had not been put back on when the last oil change occurred. ( I purchased the vehicle from Enterprise Car Sales Jan 10, 2021.) Seth told me to let Enterprise know, FYI, so that THEY could assure their servicer was doing things properly going forward.....I thought that was very thorough. My emgine light came on the day after my oil change at Nissan Richmond. I called to let them know and they ...
We came in to look at used pick up trucks and met with Michael in sales & he found us the perfect certified pre owned Nissan Frontier for a great price!
I came in because I like Nissan’s & totaled my current vehicle and ended up getting a brand new 2020 nissan kicks Sv! Thank you
Daniel did a great job selling me a car. I would definitely recommend him and his team when it’s time to buy your new ride
Chandra is the best Service rep that you all have has since JJ! Her smile and personality is one of the top reasons I stay.
Very pleased with the repairs on my car🙏 Only complaint I have is, communication Took too long to get estimate, then my service advisor wasn't in the next day, so I called spoke to another service advisor to approve more work, and that conversation never got passed along, delaying my car 1 more day But I chalk it up to, service dept. is a busy place, and I was overwhelmed with a long repair quote, knew it was coming though I will be back in May to complete my repairs Thank you Ron and the 2 ladies, Chandra, that just listened ...
Chandra always provides excellent customer service, one of the best service advisors at the dealership, and she very personable recommends the services you need for your vehicle.
Service reps are very knowledgeable and helpful with explaining the maintenance of my vehicle
This was my first time getting my car serviced here. Tony was friendly and helpful. The state inspection service did not take long and I was called when my vehicle was ready.
Phil is the best! Always professional and takes great care of my vehicle! He makes sure I understand what is being done which is important.
The reasons why I keep coming back for service on my car, because the staff are nice and respectful towards me everytime I come there.
Derek is one of the best he makes sure from check in to check out that I’m satisfied with my service and let me know ahead of time how long the wait will be.
I always have a great experience at Nissan of Richmond the hospitality is always impeccable, The service department does a great job on my Nissan Titan every time.
Seth and Derek is the best customer service..so Iam always going with Seth .I will suggest all my family and friend for the same
The service team was great. I called late in the day and they were able to get me in. Met Derek at the service check in and was quick and very accommodating to get me in prior to them closing and even pushed to get me a wash. So more than satisfied and best of all is 1 1/2 hours was all it took for all the work. Thabks so much!
Rob greeted us quickly and was eager to help, without being pushy. He was knowledgeable about the vehicle we were looking at. Recommended we look into a new vehicle due to rebates and sales available. Would recommend him to anyone looking to purchase a new car.
Nissan employees was wonderful soon as I enter the dealership I was met with a warm welcome from the receptionists. Then from Tony and so on. I had a wonderful experience with them all. Will recommend this dealership to others. Thanks again.
My experience was very satisfying. I received excellent service as I always do. I really appreciate the professionalism, friendliness, and over all great service I received.
There was a major issue with my car and Seth Albright was phenomenal in getting it corrected and making sure my car was taken care of.
Daniel and “The Banker” did an amazing job getting me an excellent offer on my new car.
Came in because of Recall notice for service. Everything was taken care of. Thank You very much for the service very friendly service as always
Best service feeling ever, Derek is excellent and work done good. Feeling that we are in good hands and really proffessional experience I had through out
My experience was absolutely phenomenal! Highly efficient, professional, quality, clean, care, concern and then some!! If I could give 10 stars. You earned a new client
Daniel Reading was courteous, professional, and knowledgeable. He helped my family enjoy a more spacious vehicle for a great price. Our family is happy to ride in style.
Thought our salesman Daniel Reading was informative, patient and well spoken regarding the models we were interested in seeing. Should we ever purchase another car, we’ll head back here!
Good experience,only problem I have is they did not vacuum from rugs when car was wash.
Daniel Reading was an awesome salesman.
Daniel Reading is terrific!
Thanks allot Mr Daniel Reading for helping me achieve this accomplishment. New SR Altima!!!
Daniel Reading. He was very polite and willing to deal and fight for what I wanted. I thank him for that..
I felt very welcomed and pleased.
AMAZING customer service all around the Board, I was Greeted by so many smiling Faces. Seth was my Customer service agent and he was awesome, He made sure all my needs were met and any information needed was given. During my wait, he kept checking on me to make sure i was comfortable during my wait as well as made sure i was inform with what was going on at all times. I love this place. I feel that they always go that extra mile when i bring my car in here. I could Never have anything negative to say. ...
In great need of an oil change I came directly there after driving thru the nite from out of state. I was sleep deprived & worn out. Seeing this, Ron took my keys & told me go rest in the waiting area & that he will take care of everything and he sure did. Took a nap while there then was on my way to finally rest at home. Great customer service
Daniel Reading helped me find the perfect car!
I came to Nissan of Richmond to buy a new Rogue meanwhile Daniel Reading was holding a sidebar with me husband and I heard Daniel tell my husband if I give you a good deal will you buy a vehicle as well my husband said yes .....well long story short we’ll both be leaving with new vehicles my new Rogue sport and his Murano and thanks to Forrest as well
I really like this place. The atmosphere is great and the service is wonderful. They really try to do anything possible so you can afford a car. I didnt think I would buy a new car but I did thanks to them. Recommend 100%.
Daniel Reading was awesome he was extremely fast and very knowledgeable I came here with my wife so she could buy a car and Daniel talked me into buying one as well great job Nissan
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804-346-4200
Call Now11401 West Broad St • Richmond, VA 23233
Get DirectionsToday's Hours:
Open Today! Sales: 11am-6pm
